The Silver Line - Fighting Loneliness In Older People
If you live alone and experience feelings of loneliness and isolation, The Silver Line helpline may be just what you need. It’s a phone line for older people living alone, designed to link you with support services in your local community and it has been rolled out across the UK.
“She was overwhelmed by the huge response from older people who shared her experience. In November 2011 she was invited to make a key-note speech at a conference, “Vital Connections”, jointly hosted by the Centre for Social Justice and the Campaign to End Loneliness. There she came up with the idea of creating a helpline in order to support vulnerable older people, sign-post them to projects and services, break through the stigma of loneliness and isolation, and tackle the problems of abuse and neglect.
An initial grant of £50,000 was pledged as “seed money” by the Department of Health. A pilot was launched in November 2012, funded by Comic Relief.”(Extract from The Silver Line website)
More recently the service has received a 5 Million Pound grant from the BIG Lottery Fund.
The Silver Line’s Mission is to perform three functions to support older people:
The signposting function will be undertaken by staff working from a very full database of local provision. The befriending function will be undertaken by trained volunteers.
The abuse and neglect prevention will involve calling upon the specialist support of organisations such as Action on Elder Abuse and Social Services, if appropriate.
If you’d like to know more, donate funds, offer to volunteer or find out when the service will be available in your area, contact
The Silver Line Helpline
Helpline: 0800 328 8888
Office Telephone: 020 7224 2020
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