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Privacy Policy

 

Although we like to think sharing is a good thing – one thing we will not share are your private details. We never keep or store any payment information. The only thing we hang on to is your email address if you’ve subscribed to join our mailing list.

Our on-line shop is powered by Sellr.com, our web host operates SSL (Secure Socket Layer) encryption technology to ensure that any details you provide us with are protected to the highest standards.

We will only use the information that we collect about you lawfully and in accordance with the European Data Protection Regulations and the new GDPR legislation (May 2018).

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

Individuals are on our mailing list because they have signed up on-line or because they are a customer of ours. 

During the payment process we ask for personal information, which includes:
Name 
Demographic information, address and postal code
Email address 
Phone number 
Nature of Disability (for VAT exemption declaration purposes)

We do not collect credit/debit card Information - any payment information is handled by our PCI compliant Payment Processor and not stored by designed2enable Limited.

The Way We Use Your Information:

We use your information to process orders or enquiries submitted through the website and to keep you updated regarding the status of your orders or for resolving queries. This may mean passing on your contact details to our suppliers for delivery and tracking purposes, or for arranging product demonstrations.

To periodically send relevant promotional information that we think you may find interesting and relevant. When completing the payment process you can choose whether to sign up to receive our newsletter, which you can unsubscribe from at any time.

We use Mailchimp for all our newsletters, meaning that all contact details can be updated easily. Mailchimp also gives an easy option to unsubscribe from our mailing list at any time. The unsubscribe option can be found at the bottom of every newsletter we send. The Mailchimp unsubscribe feature is immediately and permanently effective.

Cookies

Our website uses cookies, these are small files that may be placed on your computer or mobile phone. They cannot be used to identify you personally.

Cookies are used to enable the persistence of a shopping cart through the buying process. This is to ensure that when a customer places an item in the basket, and continues shopping, the already placed item will still be there when the customer returns to the basket to complete the checkout process. 
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

Cookies are also used to facilitate on-site chat and recovering customer contact id for returning customers. Cookies can be managed by the user on their browser settings. For more information on cookies, visit  https://www.aboutcookies.org/

We also use cookies for third party marketing purposes such as Mailchimp, Google and Facebook. Please note that restricting cookies may impact on the functionality of our website. By continuing to use our website, you are agreeing to our cookie policy. 

Disclosure and Sharing Data

We do not share your personal information with any third parties, other than to our couriers or suppliers for product demonstrations and the delivery of orders placed with us. We keep a record of any personal declarations that have been submitted to us for the purpose of providing VAT relief on certain products, which we are required to keep for HMRC.

designed2enable will always offer you the chance to refuse any marketing email from us. We do not sell, rent or trade your personal information to third parties for marketing purposes.

If you have previously registered with designed2enable and would like to cancel this, please contact us or use the links in the emails/newsletters that we send you. If you would like any further information, please contact us at [email protected]

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